Shipping policy
Shipping Policy
Thank you for choosing The Air Blount.
We are currently accepting Founder's Preorders as we prepare for our first production run. Please read the information below before placing your order.
Founder's Preorder
All orders placed during our Founder's Preorder campaign reserve your product before our official launch.
Production will begin after the preorder campaign concludes, and we will keep customers informed with regular progress updates.
Order Processing
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Orders are confirmed immediately after purchase.
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Production begins following the preorder campaign.
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Once inventory is ready, orders will be processed in the order they were received.
Shipping Time
Estimated delivery timelines will be communicated before products begin shipping.
Once your order has been dispatched, you'll receive a shipping confirmation email containing tracking information where available.
Please note that delivery times may vary depending on your location, customs processing, weather conditions, and carrier delays.
Shipping Rates
Shipping costs are calculated during checkout based on your delivery location and selected shipping method.
Any applicable taxes, duties, or import fees are the responsibility of the customer unless otherwise stated.
International Shipping
We aim to serve customers worldwide whenever possible.
International orders may be subject to customs inspections, import duties, taxes, or additional fees imposed by your country's customs authority.
Address Accuracy
Please ensure your shipping address is complete and accurate before placing your order.
The Air Blount is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost during transit, please contact us as soon as possible with your order number and supporting photographs (if applicable). We'll work with the shipping carrier to resolve the issue promptly.
Questions
If you have any questions regarding your order or shipping, please contact our customer support team through our Contact page. We're always happy to help.